Terms & Conditions.

Welcome to am.coletivo. By accessing and using our website, booking services, or purchasing products, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or services.

1. General Information

  • Business Name: am.coletivo

  • Company Name: VÔOS D`AMIZADE UNIPESSOAL LDA

  • Business Address: Largo de Santo Isidoro 10 A, Escritorio 2640-096 Santo Isidoro, Mafra, Lisboa, Portugal

  • Contact Person: Lea Filip

  • Email: lea.filip@gmx.de

These Terms & Conditions govern your use of our website and the services provided through our booking system, Acuity Scheduling. By booking a routine, workshop, or training, or interacting with our website, you agree to these terms.

2. Bookings

All bookings for routines, workshops, and trainings are made through Acuity Scheduling. By making a booking, you agree to provide accurate and complete information. Once your booking is confirmed, you will receive a confirmation email. It is your responsibility to ensure the information in this confirmation is correct.

Cancellations and Rescheduling

  • Cancellation Policy: Cancellations for any routine, workshop, or training must be made at least [insert cancellation period, e.g., 24 or 48 hours] in advance. Failure to do so may result in the forfeiture of any payments made for the booking.

  • Rescheduling: You may reschedule your booking subject to availability and our cancellation policy. Please use the Acuity Scheduling system or contact us directly at lea.filip@gmx.de for rescheduling inquiries.

3. Payment Terms

Payments for routines, workshops, and trainings must be made in full at the time of booking unless otherwise specified. We accept payments via [insert payment methods, e.g., credit card, PayPal]. All transactions are processed securely through Acuity Scheduling or our third-party payment processor. We do not store any of your payment information on our website.

Refunds

  • Refunds are only issued if you cancel your booking within the allowed cancellation period. No refunds will be given for no-shows or cancellations made outside of this period.

4. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information during the booking process.

  • Comply with all rules and guidelines provided during routines, workshops, or trainings.

  • Be punctual and attend at the scheduled time of your booking.

5. Intellectual Property

All content on this website, including text, images, graphics, and design, is the property of am.coletivo and may not be reproduced, distributed, or used without our express permission.

6. Liability

We strive to provide the highest quality of service, but we are not liable for any damages, losses, or injuries that may occur as a result of participating in our routines, workshops, or trainings. By participating, you agree to release am.coletivo from any liability associated with your participation.

7. Changes to Services and Pricing

We reserve the right to modify or discontinue any of our routines, workshops, or trainings at any time without notice. Pricing is subject to change, and any changes will be reflected on our website and booking system.

8. Third-Party Services

Our website uses third-party services such as Acuity Scheduling for bookings and [insert payment processor, if applicable] for payments. By using these services, you agree to be bound by their respective terms and conditions.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Portugal. Any disputes arising from the use of our services or these terms will be subject to the exclusive jurisdiction of the courts of Portugal.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at lea.filip@gmx.de.